• Smart National ID Card for Overseas Pakistanis (Smart NICOP): Fresh – Renewal – Modification – Reprint/Lost– Update of Non-Printable Field

• Smart ID: Renewal – Modification – Reprint lost - Update of Non-Printable Field

• Smart Pakistan Origin Card (Smart POC) - Fresh – Renewal – Modification

Certificates

• Family Registration Certificate–(FRC)

• Cancellation of NICOP/Smart ID due to nationality surrender
• Cancellation of blood relative NICOP/Smart ID/POC due to death
• Cancellation of POC due to dual nationality arrangement or resumption of Pakistani nationality
• Cancellation of foreign spouse POC (in case of divorce)

• STEP 1: Registration

• STEP 2: Capture/Upload Photograph

• STEP 3: Provide Required Details

• STEP 4: Upload Fingerprints & Required Documents

• STEP 5: Make Payments

• STEP 6: Submit Application

• It’s fast. Apply hassle free in few simple and easy steps.
• It’s convenient. Apply for your identity card from anywhere in the world, at any time, using the Web interface or Pak Identity mobile application (available on Android & IOS) from the convenience of your home or office.
• Delivery Worldwide. Whether you live in Pakistan or abroad, your card will be delivered to your doorstep.

• Microsoft Edge
• Google Chrome 
• Firefox
• Opera

• Capture the photo against a plain or white background.
• Avoid the use of hats, artificial lenses, glasses, or anything that obscures the face.
• Ensure there are no shadows on the face, no hair across your eyes, and no obstructions of the face view.
• Applicant should have a straight posture and must be looking straight at the camera.
• Avoid wearing uniform or colors matching the background.
• Photograph must not be older than 6 months.
• Black and white photograph is not acceptable. Make sure that photograph is taken with appropriate brightness and contrast.
• Female applicant can capture/upload the photograph in hijab/abaya after ensuring the clear visibility of forehead, complete face including chin.
• Male applicant is allowed to capture/upload the photograph in headgear (cap, turban) after ensuring the clear visibility of complete face.
• Photograph must be original without filters or layers and has not been altered in any way.

• • • Re-download the fingerprints form available in the fingerprints section of your application or you can download a blank Smart ID/Smart NICOP fingerprints form from this link.

• • • Affix fingerprint impressions with an ink pad. Don’t press the fingerprints too hard on the form. For guidance, see the sample fingerprints form below.

• • • Scan the form by setting scanner at 600 dpi in greyscale (explained above in Problem Resolution Tab).
    • The size of the fingerprint form should be ideally 2MB and the file type should be JPG/PNG.
    • Upload the form; it should be successfully uploaded this time if the procedure is followed correctly.

• • 1. Tracking Id
    2. Bank Name
    3. Credit/Debit card provider
    4. Country (applied from)
    5. Screenshots in case of website or mobile app issue

1. Fingerprints tips must be aligned with the boxes.
2. Use a plain background or a white paper while fingerprints capturing.
3. Capture the fingerprints in well lit environment.
4. Keep the hand/fingers stationary by resting it on fixed or solid surface.
5. There must be appropriate gap between the fingers.
6. While capturing the fingerprints, the hand should not be too far or too close to the camera.
7. Don’t tilt or curl the fingers.

• • • Your ID card has been expired for more than a year.
    • Your record is marked for verification.

• • • Make sure to set the dimension at 350 x 467 pixels or above.
    • The quality of the photograph must be high.
    • The format of the photograph should be JPG/PNG.

• Either login to your account on Pak Identity website or mobile app, open your existing application and upload the required documents in upload documents tab.

• Or you can provide it directly in reply to the case officer’s email.

1. By blood relatives (Father, Mother, Brother, Sister, Son (above 18), Daughter (above 18)
2. By immediate relatives (Paternal/Maternal (Grandfather/Grandmother), Spouse)

1. Member of the Senate, National/Provincial Assembly, Local Body, or Zakat Committee
2. Officers of the Federal/Provincial Government in Basic Pay Scale 16 & above
3. Commissioned Officers of the armed forces and civil armed forces
4. Officers of local bodies of status corresponding to officers in basic pay scale 16 & above
5. Officers of autonomous and semi-autonomous bodies
6. Officers of Levies in Basic Pay Scale 16 and above
7. Officers of Government Bank and Government Corporations
8. Headmen (Lambardar) in respect of persons living in their village
9. Any other person or officer who may be authorized in this behalf by the Federal government or the Authority
10. Officers of NADRA in Basic Pay/NPS/Contractual scale 16 and above
11. Head of the family (of grade 16 and above) can attest the CNICF of his/her family members (except his/her own verifier form)
12. Political agent (PA) or assistant political agent (APA)

1. Biometric verification (Available on Mobile App only)
   1. By blood relatives (Father, Mother, Brother, Sister, Son (above 18), Daughter (above 18)
   2. By immediate relatives (Paternal/Maternal (Grandfather/Grandmother), Spouse)
2. Attestation
   1. Member of the Senate, National/Provincial Assembly, Local Body, or Zakat Committee
   2. Officers of the Federal/Provincial Government in Basic Pay Scale 16 & above
   3. Commissioned Officers of the armed forces and civil armed forces
   4. Officers of local bodies of status corresponding to officers in basic pay scale 16 & above
   5. Officers of autonomous and semi-autonomous bodies
   6. Officers of Levies in Basic Pay Scale 16 and above
   7. Officers of Government Bank and Government Corporations
   8. Headmen (Lambardar) in respect of persons living in their village
   9. Any other person or officer who may be authorized in this behalf by the Federal government or the Authority
   10. Officers of NADRA in Basic Pay/NPS/Contractual scale 16 and above
   11. Head of the family (of grade 16 and above) can attest the CNICF of his/her family members (except his/her own verifier form)
   12. Political agent (PA) or assistant political agent (APA)

• Smart Identity Card
• National Identity Card for Overseas Pakistanis (NICOP)
• Pakistan Origin Card (POC)

• Normal category takes 31 working days after payment date
• Urgent category takes 15 working days after payment date
• Executive category takes 10 working days after payment date

For Inland applicants, the TCS team contact the applicant through provided contact number for delivery, once the confirmation is received by the TCS team; they deliver it at the doorstep of the applicant. In case, the applicant is not reachable, the TCS team try to contact the applicant for 3 days, after that the card is delivered to the nearest NADRA center.
For Overseas applicants, the DHL team contact the applicant before the delivery of the card, once the confirmation is received from the applicant's end, the card is delivered at the door step of the applicant. In case the applicant is not reachable, the DHL team after specific period of time delivers the card to the nearest Pakistan Embassy/Mission.

• How to Apply
• Payment Guidelines
• Photograph upload Guidelines
• Fingerprints upload Guideline

• If Head of the applicant’s family is Father, then the applicant has to choose the relationship with head as Child.

• If Head of the applicant’s family is Husband, then the applicant has to choose the relationship with head as Wife.

• Your Parents/Siblings are Pakistani and holding Pakistani identity cards.
• You are residing abroad and you are holding the following documents
  1. Travelling document (Passport, Indefinite Stay Card / Residence Permit card / Green Card/ Sojourn/ Resident Card) or
  2. S-1 form (upto 10 years of age) or
  3. Birth certificate (upto 3 years of age).

• If you are already registered and holding CRC (Child Registration Certificate), Juvenile Card, CNIC (Computerized national identity card) or Smart ID holder and living abroad.

• Name
• Father and Mother name correction
• Marital status
• Address
• Date of birth
• Photograph
• Signature
• Country of stay
• Country of birth
• Mother language
• Addition of relative
• Qualification
• Contact detail

• You were a Pakistani national and have surrendered the nationality.
• You are a foreign national and your parents or grandparents are OR were Pakistani nationals.
• You are a foreign national and any of your relatives (brother, sister, uncle, aunt) are OR were Pakistani nationals.
• You are a foreign national and married to a Pakistani/Ex-Pakistani citizen.

• Update your marital status
• Update/Modify your address
• Modify your name
• Modify your date of birth
• Modify Passport issuance country
• Add blood relatives in your record

• Marital status
• Address
• Photograph
• Signature
• Mother language
• Addition of blood relative
• Qualification
• Contact detail

• Pak-Identity Account Registration

• Fee Submission

• Application Submission

• Application Approval/Rejection/Deferral & Card Printing

• Card Dispatch

• Applicant has applied in wrong category.
• Applicant’s fingerprints are not matched.
• The application is not submitted and applicant do not want to proceed with it due to a genuine reason.
• Applicant is not eligible for the intended category

1. Login to your Pak Identity account.
2. Click on the “New Application”
3. From the list of options, select “Refund of Pak Identity Application”.
4. Enter reference Tracking ID against which refund is being claimed and initiate the refund request by clicking Start Application.
5. Review the information and click on the Continue button.
6. Please specify the reason for the Refund, enter the Remarks/reason of refund, select the check boxes and submit Application. The fee would be refunded to the same account from where the payment was made.
7. After submitting the application, you will get the successful submission message along with the tracking ID that starts with 710000.